RNB's Most Frequently Asked Questions

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When will I receive my rent proceeds?

Funds are disbursed immediately upon receipt and processing of rent through the accounting department. The Management Agreement states that funds are remitted monthly by the tenth of each month. This clause takes into account when the first of the month falls on a weekend or holiday, rent is not paid on time or within the three day notice to pay rent or quit.

Note: Given the third party (tenant, post office, bank) involvement in remittance of funds, Agent cannot guarantee when funds will be received by Owner in the mail or post to Owner's account through direct deposit despite Agent's efforts on the tenth day. Those signed up for automatic deposit (ACH) usually receive their funds sooner.

Do you hold Open-Houses?

Property Managers are available seven days a week during normal business hours to show your property. We have found that Open-Houses restrict home exposure to fixed periods of time so we guarantee that we will show your property at a mutually convenient time within a 24 - 72 hour period seven days a week.

Do you charge late fees?

Rent is due and must be received in advance on or before the first day of each month. If rent is not received by the fifth day, a $50 late fee will be assessed and a “Three Day Notice to Pay Rent or Quit” will be served. As the Owner you will receive any and all late fees.

How do I transfer my Property to you for Rent-Up or Management?

If you currently have a property manager you will want to review your contract and the termination clause. Most management agreements require a 30-day written notice but your property manager may allow for an immediate cancellation. For a pre-written cancellation letter (Click Here). Once you have completed and signed this letter mail a copy to your property manager and to RNB Property Management Inc. Once we receive this letter we will begin the transfer process at no additional cost.

If you are currently managing your own property call 916-435-2424 or (Click Here) to schedule an appointment with a property manager. The property manager will request a copy of the lease or rental agreement and ask a variety of questions from our intake forms to familiarize themselves with your property and your needs. 

Do you conduct inspections?

During the tenancy period our property managers conduct one inspection per year, either pre-winter and pre-summer, depending on when the tenant moved in. Smoke alarms, air filters, heating and air-conditioning systems are tested/checked to assure that they are functioning. The Property Manager also documents whether the tenant is fulfilling their rental agreement. A drive-by of your property is conducted on a needed basis or upon request. At these drive-by inspections, digital photos are taken which can be mailed or e-mailed to you. During tenancy turnovers, the property is inspected before and after the tenant vacates. These inspections are documented in writing and digital photographs.

How is maintenance handled?

Tenants may not issue maintenance to your home unless instructed by the Property Manager. A Property Manager will not authorize a tenant to repair items that may be dangerous or require an advanced skill.  If such service needs do arise we will dispatch one of our maintenance technicians (handypersons) or the appropriate independent contractor to perform the required repairs.  Owners are given the option to authorize any and all repairs over a fixed amount.